Thursday, May 22, 2014

Day 16 - Last Day

5/22/14

Today was my last day, and I got there a bit late as I had to go to senior assembly and graduation rehearsal, so I got there around 11. The second grade class was already set up and playing the Young Person's Guide to the Orchestra games. For the next period, I lead the kids in the dances while Joe ran a few small errands and then we watched Wizard of Oz. We did the same thing for the kindergartners and then the third graders did some more YPGttO. I then helped Joe clean up the computers since they won't be using them again this year, and I left. It's been a great three weeks.

Wednesday, May 21, 2014

Mercy Technology Services, days 1-7

Day 1 (May 12th):

Today was my first day of my May Project (assisting Mercy Technology Services in the Operations Department of Mercy Hospital). The building I’m in, interestingly, has almost nothing to do with medicine. Situated right next to Laumeier Sculpture Park, the large building is comprised of a seemingly endless number of different work groups working on different things for the company. There are people working on telecommunication, computer and internet security, software, networking, websites, and dozens of other things I didn’t see and/or can’t remember.

A Mercy Technology Services depot is located in the basement of the humongous building (where I am to work). Centered out of a large garage with more electrical, computer, and printer equipment than I can even count, Mercy Technology Services is responsible for maintaining essentially every company computer in St. Louis. This is where most user computer and software issues, hardware issues, and network issues are processed and resolved. It seems like field technicians are constantly filtering in and out picking up and dropping off different orders. Mercy Technology Services, although not directly involved with any medical tasks, directly affects patient care and medical services. The department’s prime responsibility is to maintain the computer systems at Mercy Hospital locations, behind the scenes, so that patients remain unaffected by the constant stream of technical issues associated with any large company.

For the first day on the job I “built” desktop computers (installed the special Mercy version of the Windows XP operating system, downloaded software, and connected each computer to the Mercy mainframe). These now task ready computers can be put into use as replacement computers in essentially any Mercy Hospital location. I also assisted in a few minor tasks such as moving electrical equipment and organizing the depot.

Day 2 (May 13th)

            Mercy Hospital is in the process of upgrading their current, company wide use of the Windows XP operating system to Windows 7. This is, quite surprisingly, a massive task. The Windows XP operating system has remained in use so long because a lot of the essential computer programs used by Mercy Hospital employees (especially doctors and nurses) are on Windows XP. Therefore, in order to upgrade to Windows 7 it is essential that the same programs or equivalent programs are found and tested to work with Mercy Hospital’s servers, old hardware, and old software. The actual implementation of this upgrade then takes a period of several months in which each computer is re-imaged or cloned to the Windows 7 operating system and fitted with the exact programs required for the computers specified purpose. In order to facilitate this large transition (which is being called the “Windows 7 Project”), Mercy Technology Services is required to conduct a large scale inventory of every important electrical device in each of their facilities. This inventory essentially consists of Mercy Technology Services personnel going office by office scanning serial numbers, scanning asset tags (Mercy Hospital’s own type of serial number that helps document the device within Mercy’s system), taking names, taking phone numbers, an more.

The inventory took the entire day. While a set of 5 different teams worked in different areas of the building doing the actual inventory, I collected old or unused equipment and returned it to the depot for decommissioning, refurbishing, or reassignment.

Day 3 (May 14th)

            The inventory remained uncompleted so the day was filled with, of course, finishing it. 3 different teams this time were assembled to finishing a much smaller area of the building. I worked on one of these teams, inputting the data from the inventory into an excel sheet.

Day 4 (May 15th)

            The physical part of the inventory was completed (walking from office to office collecting data) but the excel sheets mostly remained uncompleted. Oftentimes an asset tag could be found but no serial numbers (or vice versa), phone numbers could not be found, names could not be found, etc. Using one of the Mercy Technology Services tools called PATR and another one called Jabber, I looked up the missing information and filled in the gaps in the excel sheets. I also spent part of the day assisting with packing, labeling, and shipping different types of electrical equipment.

Day 5 (May 16th)

            The excel sheets for the inventory STILL remained incomplete. I spent most of the day trying to fix the inventory excel sheet from a different group (which was difficult because a lot of the inputted information was incorrect or added incorrectly). I also spent part of the day again assisting with packing, labeling, and shipping.

Day 6 (May 19th)

            I spent the day assisting with the normal day to day tasks of the Mercy Technology Services team I have been working with. I again helped a little with packing, labeling, and shipping but also assisted in completing different work orders. I helped troubleshoot an issue with a usb port, respond to a network change request by the security team, and re-image (re-install the operating system) and clone a number of computers.

Day 7 (May 20th)

            Today I again helped fill a number of work orders and shipping. I re-imaged a set of 4 different laptop computers to be used as loaner laptops in a Mercy Hospital clinic and loaded, wrapped, labeled, and moved a pallet to the loading dock. Also, on a more comical note, I helped play a prank on a fellow employee by decorating his monitor with flowers and peace signs.

Days 13, 14, & 15 - Missouri Demonstration Fast Approaching

5/19/14

Today Joe had the fifth graders grade their groups, and each member individually, to give him a better sense of the group dynamics and give a more accurate grade. The fourth graders had a presentation to go to, so in that time, I set up a ton of laptops to the Young Person's Guide to the Orchestra game so the second and third graders could play that. Kindergarten and first grade just danced a bit more.

5/20/14

We did the same thing today as yesterday. The fourth graders also practiced their songs for the Missouri demonstration they're doing on Friday.

5/21/14

I think the last group of fifth graders today still needed to perform, so while Joe watched them and graded them, I set up risers for fourth grade. All the fourth grade classes came at once into the gym so they could practice on the risers all together. It went surprisingly smoothly. The rest of the day was just like the past two days.

Tuesday, May 20, 2014

May 20th


Today my supervisors gave me a beautiful handmade pop-up thank you card with a sweet note from each teacher- I have felt so blessed this month to have ended up working with such gracious and thoughtful people.  They have been so silly and loud and constantly made silly noises and jokes with the kids but under all their characters I can tell they care so much and take great pride in what they do.  It is no wonder- I have learned this month that although people often brush off preschool as a fun bonus for kids or simply an inferior way for working parents to keep kids occupied during the workday. In reality, I see that even though kids may not remember their preschool teachers’ names or consciously appreciate them later, preschool teachers are entrusted with the crucial job of guiding people through the most delicate and impressionable years of their lives.  When I put the little babies down for their naps, my favorite part of the day, and look at their tiny faces, their wispy hair and their hands just big enough to wrap around my thumb, it becomes so shockingly clear that these children know absolutely nothing about the chaos and sadness and deep troubles of the world and for just a short moment we have a chance to put them on a good path and teach them to be kind before they grow up and become set in their ways.  With older people, even older kids, helping the right way can feel so hard because it’s so hard to know exactly what people need and how to give it to them- peoples’ lives can grow so complicated that no matter how hard you work to give them what you think they need, you could still get it wrong. With little kids, helping and guiding and lifting them up is so easy because all they really need is love and attention and they’re never too proud or suspicious to accept the love you give them.
            One thing this job taught me I need to keep working on is my level of patience. I had so much fun with the kids but sometimes it felt so hard when three babies were crying and a two year old was throwing a tantrum to not just snap at someone or walk out and take a break. It occurred to me this month that patience is like a skill a person has to practice again and again consistently to get better at- it’s not like other good qualities like intelligence or charisma that can sometimes just naturally come with someone’s personality. It seems like no one is born patient, they just learn to handle chaos and tension with more and more grace.
            Overall, I feel like this project, though entering it I didn’t expect it to feel new, really reshaped my view of children, teaching, and simply but more importantly brought me so much joy each day.  University City Children’s Center will always hold a happy place in my heart and I hope to return sometime soon.  

At the Bunny House

Things at the bunny house are pretty much the same. Hay, then water, then food. Clean everything on Saturdays. Brush them if there's time. The one-eyed bunny got adopted. There's an albino lop named Olive who is such a princess. You just have to give her attention. Simba and Baby have actual names now that they've been spayed, something like Amory and another A name, though I still call them Simba and Baby by habit. The new litter has grown to twice their original size and they no longer look amphibious.
I no longer spill water absolutely everywhere, just almost everywhere. I developed a really bad allergy to the hay. No rabbit bit my hand. The mommy rabbit gnawed on my knee, which I don't understand at all. I've been using my body to keep them inside so they don't pull an Osage, which means the bottom layer bunnies have been chewing my pants (I probably have some frayed knees in my jeans now) and the top layer bunnies have gotten a little too cozy with me, if you catch my drift. I've seen some people more than once, but generally people have their set time and day of the week and job they do when they're there. It's all very impressive. As the sign by the door says, "Never underestimate the value of volunteers. Noah's ark was built by volunteers. The Titanic was built by professionals."

Let's talk about engineering

Driving around St. Louis
First day of engineering internship, my dad dropped me off downtown at Ms. Young’s (“please, call me Nicole”) office. She is a civil engineer who used to work for big companies, but started off on her own about two years ago. She’s her own one-woman company, which she runs out of her flat downtown. I’ve got to say, that’s the kind of life I imagine for myself: in a perfect sized flat in a city somewhere. It’s small, but light, so it feels really spacious. Monday morning, Nicole went through boatloads of emails to figure out her schedule for the week. From what I can tell, her job seems a lot like my mom’s, only with engineering instead of public health research. I say this because the management system seems similar, with clients and project managers and proposals and all of that, and even the offices smell the same, though this is all probably just regular work life, but I have only been exposed to it through my mom’s job. Nicole is the person who goes to clients and convinces them that she is the best person for the job. Yes, she does math problems, yes, she does problem solving, but she also puts teams together and does a lot of self-promotion. This distribution of tasks is because she does not have a marketing team like larger firms probably do. To be honest, I’m not 100% clear, but I’m sure I’ll understand once I get closer to actually joining the workforce.
Ok so on to what we did that day. Literally, it was driving around all day. There is a small neighborhood by Grant’s farm with storm water drainage problems, which Nicole and a couple other people are designing some fixes to the sewer system for. Across the street from Nicole’s building is office space where two of the men on the team work. We walked across the street and asked about some plans, which were a bit unclear. Then we took Nicole’s car and drove around and around a couple blocks to get to a building near the Arch even though there were a lot of closed roads so that Nicole could drop something off at that office, too. The roadwork that was going on all around us was for various projects, like the cover over the road and general sewer maintenance, all of which Nicole new about in greater detail than anyone else I’ve talked too. Driving around with an engineer gave me a different perspective on the world, as if the thin layer of what I saw was peeled back to give me a glimpse of the inner workings of the city. We drove down to the neighborhood with the wonky sewer system to see what the site is actually like, which is apparently very important to keep engineers somewhat grounded in reality. Apparently, engineers will sit out in the rain to observe the flow or storm water, which is a pretty funny mental image. We also went to the main building of the St. Louis Sewer System (I can’t remember the name, but I would recognize the acronym if someone said it), the traffic control center, which was a giant room full of screens showing traffic all around the city and people sitting around with headsets, and two larger companies. One company is owned by a mutual friend, who didn’t recognize me at first, because what is Rajeev’s daughter doing at his office? Then I talked to a lady at B&V, which is a huge firm. Engineers do a lot. My friends’ firm does all of the engineering for the botanical gardens. Someone’s job is to climb on those signs over the roads and test them for safety. Engineers are also everywhere. Offices are full of them. I never realized how much engineering there is around St. Louis, but I think, like with the peeling back of the first layer of the city, engineers go around beneath the public eye unless you go out looking for them. We went to Parkway Central so Nicole could show me the compressed natural gas fuel station she helped design. The school buses with the green stripes on the side are the ones that run on CNG. The team thought they would have four months, but thanks to the timing of the grant that allowed it, they only had two weeks, but it came together anyway. We toured a water treatment site, which is pretty high security and I don’t know how we managed to talk to the right people to get in, but it felt pretty cool, pretty high stakes espionage or something like that. I had to wear goggles and a hard hat (internship = dress like mom + hard hat).
Water purification is a lot louder than I thought it would be. We also went as far north as the airport so she could show me a wastewater storage building that is painted to look like an actual building so people forget that there’s a building full of wastewater next to their house, which I think is pretty funny. That was day one. Yay! Engineering!

Carbondale Waste Water
            Day two of engineering was…eye opening. I met Nicole at 7 and we drove two and a half hours to Carbondale, Illinois. On the way there, she told me more about the business while I tried to keep my eyes open (we drive this way to my Grandma’s house a lot, and I habitually fall asleep). We talked about technical stuff, with biological oxygen demand and all that stuff I learned in APES, and business stuff like the process of clients choosing you. And politics are involved in everything. In Carbondale, we toured two wastewater treatment plants. To spare you all the details, just know that I now know what happens when you flush the toilet, and it involves oxygen, “bugs” (the engineering term for waste eating bacteria), and a lot of actual insects. Basically, it was gross, but fascinating, because I got to see exactly what we had learned about in APES. I also know that I do not want to go into wastewater treatment. I had to confront some of my greatest fears: platforms made of grating, dead birds, and confined spaces, so that was fun. It wasn’t actually fun. It was mildly traumatizing, but I faked my way through it all. It is a lot easier getting into wastewater treatment plants than water treatment plants, especially when they are expecting you. Then we went to meet with the head engineer of Carbondale (really important guy to the area (?)) to talk about projects in the area. Nicole basically went to Carbondale to make herself even more of a familiar face to potentially get work in the future, because she knows they will have to update their facilities soon. The EPA changes the standards on what amounts of nitrogen, phosphorous, etc. are allowed in the water these plants release, so when a change is not able to be met by the facility, it has to be updated, which is where Nicole comes in, to help plan the changes that will be made, hopefully small tweaks instead of giant overhauls. Then traffic on the way back was absolutely terrible, wow St. Louis is crowded.

Engineer’s Club

Monday night, I went to the monthly engineer’s club meeting. Well, there were about 80 people there and only about 1/6 of them were women. During the meeting, I found myself thinking “oh my gosh I don’t want to be an engineer” but actually, I just don’t think I want to grow up. These “parties” don’t seem to be very much fun. But then I realized that these are not parties, this is business. Let me repeat: this is work. I, a high schooler, moving out of the state next year, received three business cards, saw loads more handed over, and was privy to watching two potential job opportunities. And apparently, when I mentioned our visit to Carbondale to some guy, he got a look in his eye, so Nicole knows that he knows that she’s looking at opportunities there and wow this is pretty sneaky for a bunch of people in polo shirts. I learned even more about the business, like the way travel opportunities work and the frequent sexism and ageism of the old men in charge. Though the president was a woman, which was cool, yet surprising. Everyone seemed to have graduated from Missouri S&T in Rolla, Mizzou, SIUE, or somewhere else close. I also re-realized how new sustainable engineering is, because when I told people my college and major, then leaned their heads back a little and said “oh” and then something about how warm and far away Arizona is. Something else that hit me was how close I feel I am to the professional life, but how far others see me. Specifically, when setting up this project, my dad wanted to help, because I know Nicole through him, with their leadership Focus St. Louis group thing, and I told him that he was not to help out at all under any circumstances. So, of course, he told this to Nicole, and she told these men we were talking too. I laughed and was like “oh, you know parents,” but actually, there is a possibility that I could work with them in the future. I don’t think I want them knowing this story. I think I should have a conversation with my parents. Of course, they will probably just spread this story around, too. Best thing is to move out of state. Arizona sounds nice. I hear they have a great sustainability program.

Monday, May 19, 2014

May 19th


            My favorite thing about University Childrens’ Center has been the variety of tasks I’ve accomplished while still staying anchored with my room, the Milky Way Room, and my adorable group of kids and babies. 
            Typically when I get to work at ten thirty or eleven, the infants are taking their naps and the little one and two-year olds are coming inside from recess. Kids at this age seem so carefree of the things that sometimes bother me and very emotionally invested in things I wish I could understand. For example, a little boy, Forrest, cried his eyes out today because he couldn’t fit a cow into the barn he was playing with.  Yet, when these kids come inside and get ready to eat they have grass in their hair and dirt smeared on their faces and shirts and shoes caked with mud but they do not care one bit and actively resist when a teacher tries to clean them off.
            At around eleven, the kids begin their lunch.  Since the first day, I’ve sat next to the toddlers, as instructed by the other teachers, and reminded and taught them to use their forks when eating and talked to them even though, for the most part, they cannot really talk back to me.  I know they can understand what I’m saying because when I give directions they acknowledge me and can follow, but they only know basic words and phrases. One or two of them even use sign language to indicate “more” or “help.” People often look back on childhood nostalgically as if being a child is so easy, but I can often see the frustration and impatience in their faces when they want something they can’t seem to communicate no matter how loudly they grunt or bang their fists on the table.
            For the next hour we play, my favorite part. For some reason, they love these little reused parmesan cheese containers with popsicle sticks in them. They put the popsicle sticks through the holes at the top and rattle them around to make music, then they pour out all the sticks and do it all again. The Milky Way Room also has about 10-15 big plastic colorful balls to bounce around on the tile floor away from the babies and delicate art projects.  They do not exactly understand how to play catch back and forth yet but some of them will play fetch if you roll the ball really far away and they’ll find it and run back to you. These simple games really tire the one and two year olds out, and soon, after reading a few books to them, we put the older kids to sleep and begin feeding and playing with the babies, who typically wake up at about this time. 
            Sometimes when the babies wake up the teachers in my room will assign me some type of hour-long cleaning task like organizing the craft storage or folding all of the extra clothes that I’ll complete for the remainder of my time at the center, and other times, I’ll just sit with the babies and play until 2 or 2:30. The day winds down slowly and I leave the center happy and relaxed.